We take pride in delivering quality garments, and we want you to be completely satisfied with your purchase. Please review our refund and returns policy below:

1. Refund Eligibility:

We offer refunds only in the case of a manufacturing fault or defect. Our team carefully inspects each garment before shipment to ensure it meets our quality standards.

2. Reporting an Issue:

If you believe your garment has a manufacturing fault or defect, please contact our customer service team at [customer.service@garmentproject.com] within [14 days] of receiving your order. Include your order number, a description of the issue, and clear images showcasing the fault.

3. Assessment Process:

Our team will assess the reported issue promptly. If the fault is confirmed to be a result of manufacturing, we will provide instructions for the return process.

4. Return Process:

Once the fault is confirmed, we will issue a return authorization and provide details for returning the item. Please follow the provided instructions to return the garment to us.

5. Refund or Replacement:

Upon receiving the returned item, we will inspect it again to verify the manufacturing fault. If confirmed, you may choose either a full refund or a replacement garment, subject to availability.

6. No Refunds for Change of Mind:

We do not offer refunds for change of mind or if you have selected an incorrect size or color. Please review your order carefully before confirming your purchase.

7. Timely Reporting:

To ensure eligibility for a refund, please report any manufacturing faults or defects within [14 days] of receiving your order.

8. Condition of Returned Items:

Returned items must be in their original condition, unworn, and with all original tags and packaging.

9. Contact Us:

If you have any questions or concerns regarding our refund and returns policy, please contact our customer service team at [customer.service@garmentproject.com].

Note: Our policy is designed to be fair and transparent. We appreciate your understanding and cooperation.

Last Updated: [February  16, 2024]